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Overall it was a good experience to work with B&M Garage Doors.
The best part of the experience was the installer who was very friendly, polite, fast and efficient.
We did ask…
Read more
Overall it was a good experience to work with B&M Garage Doors.
The best part of the experience was the installer who was very friendly, polite, fast and efficient.
We did ask for a black door handle and received a silver one. There was no explanation why we didn't get the black one.
Installed product:
Acadia 138 Classic XL Garage DoorGreat doors! Poor installation.
Garaga doors are robust with excellent quality. Installation was done poorly. I suspect installers follow production installation practices rather than customized installations. Doing this makes a… Read more Garaga doors are robust with excellent quality. Installation was done poorly. I suspect installers follow production installation practices rather than customized installations. Doing this makes a great product look bad.
Company response:
Unfortunately, with this project there was an issue with the amount of room needed inside the garage in order to park an older vehicle. We were not made aware of this issue prior to the installation and after adding interior back framing (1-1/2") the vehicle no longer would fit with the door closed. We went back with 48 hours, removed the newly installed garage doors and interior back framing. Let he customer do the modifications to the interior jambs he wanted and then went back the same day and re-installed the new garage doors. All good now.Installed product:
Standard+ Classic CC Garage DoorFast repair response.
B&M installed our new garage door and opener Oct 2013. July 15 2021 one of the springs broke. Called early July 16th and they were able to send Bentley by early afternoon to install new… Read more B&M installed our new garage door and opener Oct 2013. July 15 2021 one of the springs broke. Called early July 16th and they were able to send Bentley by early afternoon to install new upgraded springs, check and service the entire system. Really appreciate the quick response and excellent work. Thank you.
Happy Customers
From start to finish happy with all from B&M. Highly recommend
Installed product:
Acadia 138 Classic XL Garage DoorExperience
The whole process of the purchase was excellent
Installed product:
Acadia 138 Classic XL Garage DoorExcellent Organization!
A great organization! Excellent customer service from the initial contact through to final installation. The service was smooth and straight forward. I highly recommend B & M Garage Door.
